Saturday, September 22, 2007
Sensitisation by Personal Exposure---Way to go?
How many times have you shouted at a Customer service rep/tele marketing guy calling you? I think twice before doing that. My sister heads a Voice based unit of a BPO in Madras, some where down there, deep in my heart, I know I may be shouting at somebody I know :)
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3 comments:
there's this ill-tempered phd in my team that once screamed at a caller and promised to take him/her to court.he asked for a name and he/she said "jujo" and cut the call.i've been wondering if that's a name or something profane!
and anna! kandukkalam!!
LOL! reverse situation!
hahah!
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